LEGION T5 26AMR5: BLUETOOTH NOT WORKING AFTER WINDOWS 10 PRO UPGRADE (UPDATE 2)

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 LEGION T5 26AMR5: BLUETOOTH NOT WORKING AFTER WINDOWS 10 PRO UPGRADE (UPDATE 2)

OK this one took me forever (2 days) to track down.  After putting a fresh install of Windows 10 Professional onto the LEGION T5, it would not recognize that the PC even had a bluetooth card.   Nothing in device manager, no amount of installing or reinstalling or deleting would bring up anything bluetooth related.  I ran diagnostics from Lenovo and Intel, none of them showed I even had a Bluetooth Card.

I opened a chat windows with Lenovo Legion Ultimate Tech Support, and the tech kept going down the driver route, and would not listen when I told them that there not even anything in device manager.  In otherwords there was no need for a driver for no device.  About every 3rd question was "go to device manager and click on bluetooth and uninstall existing driver".  There was nothing there to click.

Once I told them I had upgraded to Windows 10 PRO, they told me I had voided the warranty and was on my own.  Thanks a bunch Lenovo.

So the next day I was determined to crawl every corner of the internet to find an answer (short of tossing the PC into the lake).

I found an obscure post on a German website that roughly translated to what I was experiencing. (Upgrading to Windows 10 Pro killed BlueTooth).

HERE IS THE FIX (ARE YOU READY) IT IS VERY COMPLEX, PAY CLOSE ATTENTION.

STEP 1:

Press and Hold Down the Power Button on top of the case for about 30 seconds, at the same time Pull the Power Cord from the PC. 

STEP 2:

After 30 seconds let go of the power button and plug the power cord back into the PC.

STEP 3:

Restart PC

That's it.  It worked!  Must be some strange soft reset built into the motherboard.

Computer's gotta love em



Location: Orion Charter Township, MI 48360, USA

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